Subject: Ticket Assigned - Conversation with Moizzah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 10:35:08 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Moizzah Moizzah                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi moizzah, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4722658493 Bot:    It's almost yours! ? Your order will soon be ready for collection.   We'll let you know when you can pick it up.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +97470632223            02:22 PM, 29th Mar                   Mohammad                   Good Afternoon Moizzah, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           02:25 PM, 29th Mar                     Moizzah                    Hi Khalid           02:25 PM, 29th Mar                     Moizzah                    I want to check when my orders will be ready           02:25 PM, 29th Mar                     Moizzah                    4722658493 and 4722708226           02:26 PM, 29th Mar                     Moizzah                    Hello...           02:28 PM, 29th Mar                     Moizzah                    Are you there?           02:28 PM, 29th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:28 PM, 29th Mar                     Moizzah                    Okay           02:28 PM, 29th Mar                   Mohammad                   Thank you for your patience           02:28 PM, 29th Mar                   Mohammad                   We see that you have placed your orders on Mar 28, 2023 and the expected date of collection is today.           02:29 PM, 29th Mar                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           02:29 PM, 29th Mar                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           02:29 PM, 29th Mar                     Moizzah                    Okay           02:29 PM, 29th Mar                     Moizzah                    Okay           02:29 PM, 29th Mar                     Moizzah                    What is the time           02:29 PM, 29th Mar                     Moizzah                    Approximately           02:29 PM, 29th Mar                     Moizzah                    Can it be ready this evening?           02:31 PM, 29th Mar                   Mohammad                   If you did not receive the confirmation message till the end of day you can contact us again and we will do the needful for you.           02:31 PM, 29th Mar                     Moizzah                    Okay           02:31 PM, 29th Mar                     Moizzah                    Thanks a ton           02:32 PM, 29th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:34 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944355