Subject: Ticket Assigned - Conversation with Mini (Anuradha)
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 10:23:15 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Mini (Anuradha) Mini (Anuradha)                    Hi           02:08 PM, 29th Mar                     Mini (Anuradha)                    When will my order be ready           02:08 PM, 29th Mar                   Mohammad                   Good Afternoon Anuradha, Thank you for contacting Max, This is Khalid, I will be happy to help you.           02:09 PM, 29th Mar                     Mini (Anuradha)                             02:09 PM, 29th Mar                     Mini (Anuradha)                    How long will this take to process?           02:09 PM, 29th Mar                   Mohammad                   Thank you for sharing the details.           02:10 PM, 29th Mar                   Mohammad                   As per the tracking details your order is arrived at the collection point and ready for collection.           02:10 PM, 29th Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           02:10 PM, 29th Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process. ​           02:11 PM, 29th Mar                     Mini (Anuradha)                    Ya but when will that be           02:11 PM, 29th Mar                     Mini (Anuradha)                    Arrived?           02:11 PM, 29th Mar                     Mini (Anuradha)                    I haven't received any sms           02:11 PM, 29th Mar                     Mini (Anuradha)                    Nor is my app showing ready to pick           02:12 PM, 29th Mar                   Mohammad                   Thank you for the confirmation.           02:12 PM, 29th Mar                     Mini (Anuradha)                             02:12 PM, 29th Mar                   Mohammad                   Kindly confirm us your contact number : +971508557231?           02:12 PM, 29th Mar                     Mini (Anuradha)                    Yes correct           02:12 PM, 29th Mar                   Mohammad                   Thank you for the confirmation.           02:16 PM, 29th Mar                   Mohammad                   We will forward the issue to the concerned team to send you the confirmation message.           02:17 PM, 29th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:17 PM, 29th Mar                     Mini (Anuradha)                    Ok           02:17 PM, 29th Mar                     Mini (Anuradha)                    Pls make it soon           02:17 PM, 29th Mar                   Mohammad                   Is there anything else I can assist you with?           02:18 PM, 29th Mar                     Mini (Anuradha)                    I think this is an important issue pending           02:19 PM, 29th Mar                     Mini (Anuradha)                    Pls resolve this at the earliest           02:19 PM, 29th Mar                   Mohammad                   We will forward the issue to the concerned team and we will ask them to resolve the issue on priority.           02:20 PM, 29th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           02:22 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944262