Subject: Ticket Assigned - Conversation with Urooj
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 29 Mar 2023 09:46:48 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Urooj Urooj                    Hi           01:30 PM, 29th Mar                     Urooj                    I need to return an order. But the histoey is not showing on the app.           01:30 PM, 29th Mar                   Mohammad                   Good Afternoon Urooj, Thank you for contacting Max, This is Khalid, I will be happy to help you.           01:35 PM, 29th Mar                     Urooj                    I need to return an item. But history is not showing           01:36 PM, 29th Mar                   Mohammad                   Please allow me a moment to check this for you.           01:36 PM, 29th Mar                     Urooj                    I received ir yesterday           01:36 PM, 29th Mar                     Urooj                    0543712399 is the number.           01:36 PM, 29th Mar                   Mohammad                 
   Could you please confirm us your order id 9422487217?           01:37 PM, 29th Mar                     Urooj                    Yes           01:38 PM, 29th Mar                   Mohammad                   Thank you for the confirmation.           01:42 PM, 29th Mar                   Mohammad                   Kindly note that we will have to get it update from the concerned team.           01:42 PM, 29th Mar                     Urooj                    Ok.           01:43 PM, 29th Mar                   Mohammad                   Once the order status will be updated we will update you the same via email.           01:43 PM, 29th Mar                     Urooj                    Ok           01:43 PM, 29th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:43 PM, 29th Mar                     Urooj                    Thanks.           01:43 PM, 29th Mar                   Mohammad           
         It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:46 PM, 29th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5944036