Subject: Ticket Assigned - Conversation with Dr.kamal Hamza
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 16:21:25 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Dr.kamal Hamza Dr.kamal Hamza                    السلام عليكم           08:02 PM, 28th Mar                     Dr.kamal Hamza                    FP********09514 This order supposed to be delivered 2 days ago, I missed only one call at WhatsApp, I don't know if this was the delivery man  And since this time it's processed,  So please I need to know expected day for delivery           08:06 PM, 28th Mar                   Mohammad                   Good Evening Kamal, Thank you for contacting Max, This is Khalid, I will be happy to help you.           08:11 PM, 28th Mar                     Dr.kamal Hamza                    FP********09514 This order supposed to be delivered 2 days ago, I missed only one call at WhatsApp, I don't know if this was the delivery man  And since this time it's processed,  So please I need to know expected day for delivery           08:11 PM, 28th Mar                     Dr.kamal Hamza                    Good evening khalid           08:12 PM, 28th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           08:14 PM, 28th Mar                   Mohammad                   Thank you for your patience.           08:16 PM, 28th Mar                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but without success.           08:16 PM, 28th Mar                   Mohammad                   We request you to kindly share with us your updated address and contact number so that we will forward the same to the delivery team to avoid any further delay.           08:16 PM, 28th Mar                     Dr.kamal Hamza                    98863659 Jabrya 3b building8 flat 6           08:17 PM, 28th Mar                     Dr.kamal Hamza                    Better after 8.30 pm           08:17 PM, 28th Mar                     Dr.kamal Hamza                    Tomorrow           08:18 PM, 28th Mar                     Dr.kamal Hamza                    Same building of eldeek elroomy restaurant           08:19 PM, 28th Mar                   Mohammad                   Thank you for sharing the details.           08:19 PM, 28th Mar                   Mohammad                   Kindly note that we will forward the details to the delivery team to expedite the delivery.           08:19 PM, 28th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:19 PM, 28th Mar                     Dr.kamal Hamza                    OK           08:19 PM, 28th Mar                   Mohammad                   Is there anything else I can assist you with?           08:20 PM, 28th Mar                     Dr.kamal Hamza                    Thank u ??           08:20 PM, 28th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           08:20 PM, 28th Mar                     Dr.kamal Hamza                    ??           08:21 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5940164