Subject: Ticket Assigned - Conversation with Good Afternoon
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 10:19:15 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Good Afternoon Good Afternoon                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  ✍️ Please enter your name Customer:  good afternoon Bot:  Hi good afternoon, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  I have a order Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  9422219071 Bot:    ? Congrats, your order is Placed   You can easily track your order from My Account > Order History.    During sales, your order may take longer to arrive.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0545360123            02:07 PM, 28th Mar                     Good Afternoon                    I have a order , It showed me arrive on today, 10:00-14:00, but I didn’t receive it until now           02:08 PM, 28th Mar                   Mohammad                   Good Afternoon Yulu, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           02:12 PM, 28th Mar                   Mohammad                   Thank you for your patience.           02:14 PM, 28th Mar                   Mohammad                   Kindly note that we will check the issue with our delivery team as we are not able to track the order at our end.           02:15 PM, 28th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:15 PM, 28th Mar                   Mohammad                   Is there anything else I can assist you with?           02:16 PM, 28th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:18 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5938210