Subject: Ticket Assigned - Conversation with Nurul Karim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 10:10:16 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nurul Karim Nurul Karim                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi nurul karim, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421353217 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032223002848     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            01:45 PM, 28th Mar                     Nurul Karim                    Hello ?           01:51 PM, 28th Mar                   Mohammad                   Good Afternoon Nuril, Thank you for contacting Centrepont, This is Khalid, I will be happy to help you.           02:01 PM, 28th Mar                   Mohammad                   *Nurul           02:02 PM, 28th Mar                   Mohammad                   As we already informed you that we have escalated the issue to the delivery team.           02:06 PM, 28th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           02:06 PM, 28th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           02:09 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5938125