Subject: Ticket Assigned - Conversation with Suniya
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 09:27:37 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Suniya Suniya                    Hi Dear  Yesterday i contacted the help center as shown in the below chat as my order number was not confirmed after the deduction of money.  Max representative provided me with the order number and said that i will be shortly reciving sms fro  max for the pick up of material.           01:15 PM, 28th Mar                     Suniya                    I still didnt receive the sms .           01:15 PM, 28th Mar                     Suniya                    Screen shot of yesterday chat           01:16 PM, 28th Mar                     Suniya                    Can you please send it to my number 0552102028 or email id  [email-masked]  So that i can go and pick up my material           01:16 PM, 28th Mar                   Mohammad                   Good Afternoon Suniya, Thank you for contacting Max. This is Khalid, I
  will be happy to assist you.           01:18 PM, 28th Mar                   Mohammad                   Thank you for your patience.           01:21 PM, 28th Mar                   Mohammad                   As per the order details your order is ready for pickup at the store.           01:21 PM, 28th Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           01:21 PM, 28th Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           01:21 PM, 28th Mar                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           01:21 PM, 28th Mar                     Suniya                    Ok thank you i shall use this conversation at the pick up location           01:22 PM, 28th Mar                   M
 ohammad                   Is there anything else I can assist you with?           01:24 PM, 28th Mar                     Suniya                    No thank you           01:26 PM, 28th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           01:26 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5937844