Subject: Ticket Assigned - Conversation with Sharon
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 09:10:27 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sharon Sharon                    Good Afternoon,  I want to check where my delivery is           12:41 PM, 28th Mar                   Mohammad                   Good Afternoon Sharon, Thank you for contacting Babyshop. This is Khalid, I will be happy to assist you.           12:44 PM, 28th Mar                   Mohammad                   Sorry for the delay.           12:54 PM, 28th Mar                   Mohammad                   Kindly note that we are checking the details for you.           12:54 PM, 28th Mar                   Mohammad                   Please let us know either your order number or the email address you used to place the order as we are not able to locate any order with your contact number.           12:55 PM, 28th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           12:57 PM, 28th Mar                   Mohammad                   Hi Sharon, I have not received a response from you still, please confirm if we are still connected?           01:00 PM, 28th Mar                     Sharon                    Order # 9422438987           01:00 PM, 28th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:02 PM, 28th Mar                     Sharon                    Ok           01:02 PM, 28th Mar                   Mohammad                   Thank you for your patience.           01:03 PM, 28th Mar                   Mohammad                   Kindly note that we will have to check the details with our delivery team as we are not able to track the order at our end.           01:04 PM, 28th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           01:04 PM, 28th Mar                   Mohammad                   We will inform you via the email once we will have any information.           01:04 PM, 28th Mar                     Sharon                    Because it says will be here between 10am and 2pm           01:05 PM, 28th Mar                   Mohammad                   We can understand your situation here.           01:07 PM, 28th Mar                   Mohammad                   But kindly allow us some time so that we can forward the issue to the delivery team.           01:08 PM, 28th Mar                     Sharon                    Okay that’s fine. But please do keep me posted i would really appreciate that           01:08 PM, 28th Mar                   Mohammad                   We will inform you via the email once we will have any update.           01:09 PM, 28th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Babyshop.  Have a wonderful day.           01:10 PM, 28th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5937739