Subject: Ticket Assigned - Conversation with Flavia
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 08:58:35 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Flavia Flavia                    Hello. I m flavia           12:39 PM, 28th Mar                     Flavia                    And this is in regards tothe refund of the amount to shukran pay           12:39 PM, 28th Mar                     Flavia                    The parcel was collected yesterday by the delivery agent           12:39 PM, 28th Mar                   Mohammad                   Good Afternoon Flavia, Thank you for contacting Max. This is Khalid, I will be happy to assist you.           12:41 PM, 28th Mar                   Mohammad                   Please allow me a moment to check this for you.           12:44 PM, 28th Mar                     Flavia                             12:48 PM, 28th Mar                     Flavia                    Order no 9421949966           12:49 PM, 28th Mar                   Mohammad                   Thank 
 you for your patience.           12:50 PM, 28th Mar                   Mohammad                   Please note, as per the return tracking ID : RP032623003814, we can see that your items has been received at warehouse on 28/03/23.           12:50 PM, 28th Mar                     Flavia                    So the refund is later u mean to say ??           12:50 PM, 28th Mar                   Mohammad                   Once the refund of amount AED 145 will be done, it will be instantly credited to your My credit wallet.           12:50 PM, 28th Mar                   Mohammad                   Is there anything else I can assist you with?           12:54 PM, 28th Mar                     Flavia                    Nothing           12:56 PM, 28th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:58 PM, 28th Mar                                          View conversation in Freshchat https://
 landmarkgroupservice.freshdesk.com/helpdesk/tickets/5937660