Subject: New Reply Received - Conversation with Ahmed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Mar 2023 08:25:22 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Conversation with Ahmed  Ticket comment <div style="" dir="auto">Dear Mohammed,</div>
<div style="" dir="auto">Good day!</div>
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<div style="" dir="auto">Please be informed I received my order.</div>
<div style="" dir="auto">Thanks.</div>
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<div style="" dir="auto">Ahmed Siddig </div>
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Sent from <a href="https://aka.ms/AAb9ysg" rel="noreferrer">Outlook for Android</a>
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<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Tuesday, March 28, 2023 12:23:11 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Conversation with Ahmed
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5926658</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5926658<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Ahmed,<br>
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<div dir="ltr" style=""><span dir="ltr" style="font-size:14px">Thank you for your patience.</span></div>
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<span dir="ltr" style="font-size:14px">​</span><br style="font-size:14px">
<div dir="ltr" style="font-size:14px">We have checked and we would like to inform you that our courier team delivered the order 9421723693 on 3/26/23.</div>
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<div dir="ltr" style="font-size:14px">We request you to please check with your security, family members regarding your order and confirm us.</div>
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<div style="font-size:14px">Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
<span dir="ltr" style="color:rgb(0,0,0)">Centrepoint </span>Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5926658