Subject: Ticket Assigned - Conversation with Jenni
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 16:22:03 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Jenni Jenni                    Hi           08:07 PM, 27th Mar                     Jenni                    I just want to follow up my order           08:07 PM, 27th Mar                   Mohammad                   Good Evening Jenni, Thank you for contacting Max, This is Khalid, I will be happy to help you.           08:12 PM, 27th Mar                     Jenni                    I just want to follow up my order           08:12 PM, 27th Mar                   Mohammad                   Please allow me a moment to check this for you.           08:13 PM, 27th Mar                     Jenni                    Order # 9422118847           08:13 PM, 27th Mar                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but without success.           08:14 PM, 27th Mar                   Mohammad       
             We request you to kindly share with us your updated address and contact number so that we will forward the same to the delivery team to avoid any further delay.           08:14 PM, 27th Mar                     Jenni                    How come? I just order last week and they delivered it           08:14 PM, 27th Mar                     Jenni                    Anyways           08:14 PM, 27th Mar                     Jenni                    Al Reem 2 street 1 villa 81 Arabian Ranches 1           08:15 PM, 27th Mar                     Jenni                    I was expecting my order today cause I will send that to the philippines and someone will pick up tonight?           08:16 PM, 27th Mar                   Mohammad                   We are sorry to hear that your order did not arrived you on time.           08:17 PM, 27th Mar                   Mohammad                   Kindly accept our full apologies for the inconvenience we have caused you, this is definitely not 
 the experience we wish you to have.           08:17 PM, 27th Mar                   Mohammad                   Rest assured we will forward the issue to the delivery team to deliver your order on priority.           08:18 PM, 27th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:18 PM, 27th Mar                     Jenni                    When do you think they will deliver?           08:19 PM, 27th Mar                   Mohammad                   We cannot assure you about the timings but will try to deliver it as earliest as possible.           08:19 PM, 27th Mar                     Jenni                    Yeah. Everytime I order the following day they deliver it. That is why Im sending you a message           08:19 PM, 27th Mar                     Jenni                    Ok thanks           08:20 PM, 27th Mar                   Mohammad                   It was a pleasure to assist you
 . Thank you for shopping with Max.  Have a wonderful day.           08:21 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5934229