Subject: Ticket Assigned - Conversation with Irfan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 15:59:43 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Irfan Irfan                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi irfan, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421702653 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC032423002415     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:30 PM, 27th Mar                     Irfan                    Please tell me my.order status  i reauested to reschedule today  but still no one called me for my order . I placed order on 24 its been 3 days now           07:31 PM, 27th Mar                     Irfan                    Why my order is not delivering to me           07:31 PM, 27th Mar                     Irfan                    ?           07:34 PM, 27th Mar                     Irfan                    No one online to twlk?           07:34 PM, 27th Mar                   Mohammad                   Good Evening Irfan, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           07:41 PM, 27th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:46 PM, 27th Mar                   Mohammad                   Thank you for your patience.           07:48 PM, 27th Mar                   Mohammad                   We have checked and found as per the tracking details that the order has been rejected by you.           07:48 PM, 27th Mar                   Mohammad                   We request you to kindly confirm us if you have cancelled the order or not.           07:49 PM, 27th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           07:53 PM, 27th Mar                   Mohammad                   Hi Irfan, I have not received a response from you still, please confirm if we are still connected?           07:55 PM, 27th Mar                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with Centrepoint in case of any unanswered query.           07:59 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5934152