Subject: New Reply Received - Conversation with Umme Azeen
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 13:52:38 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Conversation with Umme Azeen  Ticket comment <div dir="auto">How to dlink this and how to link the other shukran card # as i dnt knw how to do it..<div dir="auto">I had an old num 0512629092</div>
<div dir="auto">Now i have 0554046551</div>
<div dir="auto">How i link with this shukran card to use 33.38 aed..</div>
<div dir="auto">Plz reply</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 27 Mar 2023, 1:07 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Kinza,<br><br>
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<div dir="ltr">Thank you for your patience.<br><br>We sincerely apologize for the inconvenience caused to you.</div>
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<div dir="ltr">We are contacting you regarding the order id 9414975195.</div>
<div dir="ltr">​<br>
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<div dir="ltr">We have been notified by the tech team that the refund of amount  AED 33.38 has been refunded to shurkan card-1800000471641927, we advise you to please delink the shukran 1800000474249104 and link new one and then you will be able to use the refund.</div>
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<div dir="ltr">Thank you for your understanding and cooperation with us.<br> <br>Feel free to get in touch with us for further assistance.</div>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Max </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5908457