Subject: Ticket Assigned - Conversation with AQEEL
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 12:36:58 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with AQEEL AQEEL 
                   Hi           02:28 PM, 17th Mar      

              
 AQEEL 
                   I would like to inform you that I can't find my credit in my app           02:28 PM, 17th Mar      

              
 AQEEL 
                            02:28 PM, 17th Mar      

            
 Mais                   Hi Aqeel, Good Afternoon. Thank you for contacting Max. My name is Mais. We would be happy to help you.           02:28 PM, 17th Mar 

              
 AQEEL 
                   AED 46.80 . Please arrange reversal for the amount. Its really appreciated           02:29 PM, 17th Mar      

              
 AQEEL 
                   I am your regular customer.           02:29 PM, 17th Mar      

              
 AQEEL 
                   Waiting for the reply           02:29 PM, 17th Mar      

            
 Mais                   Could you please with us the exact order number of the amount AED 46.80           02:29 PM, 17th Mar 

              
 AQEEL 
                   Sure           02:30 PM, 17th Mar      

            
 Mais                   Hi, I'm not getting a response from you. Are we still connected?           02:32 PM, 17th Mar 

              
 AQEEL 
                            02:32 PM, 17th Mar      

            
 Mais                   Please share with us the order number which starts with 9           02:33 PM, 17th Mar 

              
 AQEEL 
                   Dear it mentions in the image           02:33 PM, 17th Mar      

              
 AQEEL 
                   9414089144           02:34 PM, 17th Mar      

              
 AQEEL 
                   Please check images in detail           02:34 PM, 17th Mar      

              
 AQEEL 
                   Waiting for the reply????           02:35 PM, 17th Mar      

            
 Mais                   Thank you for sharing the order details. Please allow me a moment to check this for you.           02:36 PM, 17th Mar 

              
 AQEEL 
                   Sure           02:37 PM, 17th Mar      

            
 Mais                   Please be assured as we have now escalated this issue to our technical team and they are closely working on this to fix it for you.             02:39 PM, 17th Mar 

            
 Mais                   We will get in touch with you at the soonest we can           02:39 PM, 17th Mar 

            
 Mais                   Is there anything else I can assist you with?           02:40 PM, 17th Mar 

            
 Mais                  
 It was a pleasure to assist you. Thank you for shopping with Max. 
 Have a nice day! 
          02:43 PM, 17th Mar 

       

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