Subject: Ticket Assigned - Conversation with Sajid Ali
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 10:17:08 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sajid Ali Sajid Ali                    Hello how are you           01:57 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Hello, welcome to Centrepoint!?   مرحبًا بك في سنتربوينت            01:57 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    What language do you prefer?   ما هي اللغة التي تفضلها؟   Type 1 for English  أدخل 2 للغة العربية            01:57 PM, 27th Mar                     Sajid Ali                    1           01:58 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Hello Sajid Ali , what can we help you with today?  ??   1. ? Order Status  2. ? Returns Process  3. ? Refund Information  4. ?Store Location    Type the option number to get started - for example, type 1 for ? Order Status    لتغيير لغة المحادثة للعربية ، اكتب عربي            01:58 PM, 27th Mar                     Sajid Ali                    2           01:58 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Want to return something?   No problem. ? You can do it in 3 easy ways:   1. Request a return online. Simply go to order history in My Account.   2. Drop into one of our nearest stores and hand over your return.   3. Or call us on 800-6927 and our team will arrange a return pickup.   For more details, check out  Returns Process under Help Centre.            01:58 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Before you go, let me know if I helped you with your query ?    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:58 PM, 27th Mar                     Sajid Ali                    2           01:58 PM, 27th Mar                   Centrepoint UAE whatsapp bot                    Would you like to talk to one of our agents??    Type 1 for Yes  Type 2 for No  Type 3 to go back to the main menu ?             01:58 PM, 27th Mar                     Sajid Ali                    1           01:58 PM, 27th Mar                   Centrepoint UAE whatsapp bot                   Please enter your email address           01:58 PM, 27th Mar                     Sajid Ali                    [email-masked]           01:58 PM, 27th Mar                   Centrepoint UAE whatsapp bot                   Please wait, our agent will be with you shortly. Thanks           01:58 PM, 27th Mar                   Mohammad                   Good Afternoon Sajid, Thank you for contacting Centrepoint. My name is Khalid. I will be happy to help you!           02:02 PM, 27th Mar                     Sajid Ali                    I request           02:02 PM, 27th Mar                     Sajid Ali                    Before a month           02:02 PM, 27th Mar                     Sajid Ali                    To return my parcle           02:02 PM, 27th Mar                     Sajid Ali                    [email-masked]           02:03 PM, 27th Mar                   Mohammad                   Thank you for sharing the details. Please allow me a moment to check this for you.           02:07 PM, 27th Mar                   Mohammad                   Could you please confirm us your order id 9417090150?           02:08 PM, 27th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           02:12 PM, 27th Mar                   Mohammad                   Hi Sajid, I have not received a response from you still, please confirm if we are still connected?           02:14 PM, 27th Mar                   Mohammad                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           02:16 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5932400