Subject: Ticket Assigned - Conversation with Deepika Gupta
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 09:55:03 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Deepika Gupta Deepika Gupta                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi deepika gupta, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421807787 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC032523001294     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0563937656            01:37 PM, 27th Mar                   Mohammad                   Good Afternoon Deepika, Thank you for contacting Centrepoint. My name is Khalid. I will be happy to help you!           01:42 PM, 27th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           01:44 PM, 27th Mar                   Mohammad                   I am still checking           01:49 PM, 27th Mar                   Mohammad                   Thank you for your patience.           01:50 PM, 27th Mar                   Mohammad                   Kindly note that your order is out for delivery as per the tracking details.           01:50 PM, 27th Mar                   Mohammad                   Also note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           01:50 PM, 27th Mar                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           01:51 PM, 27th Mar                   Mohammad                   Is there anything else I can assist you with?           01:52 PM, 27th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:54 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5932238