Subject: Ticket Assigned - Conversation with ? ROSE ?
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Mar 2023 08:27:12 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ROSE ? ? ROSE ?                    hello good morning           12:10 PM, 27th Mar                     ? ROSE ?                    just want to ask how many hours before my return payment will return to my shukran account? it           12:11 PM, 27th Mar                     ? ROSE ?                    it's 2nd now since the return item get           12:12 PM, 27th Mar                   Mohammad                   Good Afternoon Rose, Thank you for contacting Max, This is Khalid, I will be happy to help you.           12:15 PM, 27th Mar                   Mohammad                   Please allow me a moment to check this for you.           12:19 PM, 27th Mar                   Mohammad                   Thank you for your patience.           12:22 PM, 27th Mar                   Mohammad                   Please note, as per the return tracking ID : SD01018871
 2, we can see that your items has been collected from you on 25/03/23.           12:22 PM, 27th Mar                   Mohammad                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           12:22 PM, 27th Mar                     ? ROSE ?                    ohhh ok           12:23 PM, 27th Mar                   Mohammad                   Once the refund of amount AED 29 will be done, it will be instantly refunded back to your My credit wallet.           12:23 PM, 27th Mar                     ? ROSE ?                    yes...just waiting for it so that I can reorder it again..           12:23 PM, 27th Mar                     ? ROSE ?                    but anyway tnx for the info           12:24 PM, 27th Mar                   Mohammad                   Is there anything else I can assist you with
 ?           12:24 PM, 27th Mar                     ? ROSE ?                    no           12:24 PM, 27th Mar                     ? ROSE ?                    thanks           12:24 PM, 27th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:26 PM, 27th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5931735