Subject: Ticket Assigned - Conversation with SRF
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 16:01:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with SRF SRF                    Helo           07:42 PM, 26th Mar                   Mohammad                   Good Evening Simran, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           07:45 PM, 26th Mar                     SRF                    https://www.centrepointstores.com/kw/en/p/163954539           07:46 PM, 26th Mar                     SRF                    https://www.centrepointstores.com/kw/en/p/8601028           07:47 PM, 26th Mar                     SRF                    I want to know if these items are available in the stores?           07:47 PM, 26th Mar                   Mohammad                   Thank you for sharing the details. Please allow me a moment to check this for you.           07:48 PM, 26th Mar                   Mohammad                   Could you also confirm which size do you need for both the items?           07:48 PM, 26th Mar                     SRF                    Im looking for 16 size in this           07:49 PM, 26th Mar                     SRF                    And 12 in this           07:49 PM, 26th Mar                     SRF                    Can you tell me If it’s available in the salmiya branch ?           07:49 PM, 26th Mar                   Mohammad                   Thank you for sharing the details.           07:50 PM, 26th Mar                   Mohammad                   Please allow me a moment to check this for you.           07:50 PM, 26th Mar                     SRF                    Sure           07:51 PM, 26th Mar                     SRF                    Sure           07:51 PM, 26th Mar                   Mohammad                   Thank you for your patience.           07:55 PM, 26th Mar                   Mohammad                   Kindly find the details below for the product availability on the different stores.           07:55 PM, 26th Mar                   Mohammad                   * File attached - MicrosoftTeams-image (10).png *    * File attached - MicrosoftTeams-image (9).png *             07:56 PM, 26th Mar                   Mohammad                   Is there anything else I can assist you with?           07:57 PM, 26th Mar                     SRF                    Is this for the sizes  I provided you           07:57 PM, 26th Mar                   Mohammad                   Yes.           07:58 PM, 26th Mar                     SRF                    For the pant and coat?           07:58 PM, 26th Mar                     SRF                    In the salmiya branch?           07:58 PM, 26th Mar                   Mohammad                   First once is for the size 16 and and second one for size 12           07:58 PM, 26th Mar                     SRF                    Because i have the outfit, i jsut want to go and exchange the sizes           07:58 PM, 26th Mar                   Mohammad                   Yes you can visit any of the store in which the item available and get the exchange.           08:00 PM, 26th Mar                     SRF                    Ok thank you so much           08:00 PM, 26th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful evening.           08:01 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5928807