Subject: Ticket Assigned - Conversation with Elvie
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 15:56:42 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Elvie Elvie                    Hello - will my Order # 9422037380 be delivered today?           07:43 PM, 26th Mar                   Mohammad                   Good Evening Elvie, Thank you for contacting Max, This is Khalid, I will be happy to help you.           07:46 PM, 26th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           07:47 PM, 26th Mar                     Elvie                    Thank you Khalid!           07:49 PM, 26th Mar                   Mohammad                   Thank you for your patience.           07:52 PM, 26th Mar                   Mohammad                   As per the tracking details your order is out for delivery.           07:52 PM, 26th Mar                   Mohammad                   Kindly note that you will receive the call from
  the courier agent prior to the delivery to arrange the time for delivery.           07:52 PM, 26th Mar                   Mohammad                   Also note that our delivery partner has to deliver multiple orders in a day hence it takes time.           07:52 PM, 26th Mar                   Mohammad                   Our delivery team delivers the order till 10PM.           07:52 PM, 26th Mar                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           07:53 PM, 26th Mar                     Elvie                    It's weird coz the latest order I placed was delivered first.           07:53 PM, 26th Mar                     Elvie                    I just wanted to be sure that the person has not missed this to be delivered together           07:53 PM, 26th Mar                     Elvie                    Anyway thank you for your help           07:53 PM, 26th Mar                     Elvi
 e                    Ramadan Kareem!           07:53 PM, 26th Mar                   Mohammad                   Ramadan Kareem to you as well.           07:55 PM, 26th Mar                   Mohammad                   Is there anything else I can assist you with?           07:55 PM, 26th Mar                     Elvie                    That's all thank you           07:55 PM, 26th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:56 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5928791