Subject: Ticket Assigned - Conversation with Nurul Karim
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 12:26:06 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Nurul Karim Nurul Karim                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi nurul karim, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421353217 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FP032223002848     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:13 PM, 26th Mar                     Nurul Karim                    Can you give me delivery man contact number please i wanna ask him when delivery this order           04:14 PM, 26th Mar                   Mohammad                   Good Evening Nurul, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:18 PM, 26th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:20 PM, 26th Mar                   Mohammad                   Thank you for your patience.           04:21 PM, 26th Mar                   Mohammad                   Kindly note that your order is out for delivery today again.           04:22 PM, 26th Mar                   Mohammad                   You will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           04:22 PM, 26th Mar                   Mohammad                   We are sorry to inform you that we are unable to provide you the driver's number as we do not have the same with us.           04:22 PM, 26th Mar                   Mohammad                   Is there anything else I can assist you with?           04:23 PM, 26th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:25 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5927965