Subject: Ticket Assigned - Conversation with Oguad Karroum
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 12:23:03 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Oguad Karroum Oguad Karroum                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi oguad karroum, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9421939804 Bot:    Your order is on the way?    Track your order here: https://www.fareye.co/track.html?com_code=lmc&pm_Id=622&track_page_version=v2&thex=ffffff&only_latest=false&tracking_number=FC032623000302     You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:05 PM, 26th Mar                     Oguad Karroum                    Alo           04:06 PM, 26th Mar                   Mohammad                   Good Evening Oguad, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           04:10 PM, 26th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to check this for you.           04:12 PM, 26th Mar                   Mohammad                   We have checked and found that our delivery team tried to deliver your order but did not receive any response from you.           04:13 PM, 26th Mar                     Oguad Karroum                    Yes i dont why           04:14 PM, 26th Mar                   Mohammad                   We request you to kindly confirm us your contact number : +971582607681?           04:14 PM, 26th Mar                     Oguad Karroum                    Im in the hotel           04:14 PM, 26th Mar                     Oguad Karroum                    Yes this my number           04:14 PM, 26th Mar                     Oguad Karroum                    Please trybto call me now           04:15 PM, 26th Mar                   Mohammad                   Thank you for the confirmation.           04:15 PM, 26th Mar                   Mohammad                   Kindly note that we will forward the issue to the delivery team to expedite the delivery.           04:16 PM, 26th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           04:16 PM, 26th Mar                     Oguad Karroum                    Ok           04:16 PM, 26th Mar                     Oguad Karroum                    So he will deliver for today           04:16 PM, 26th Mar                     Oguad Karroum                    ?           04:17 PM, 26th Mar                   Mohammad                   We cannot assure you about the date and timing but will try to deliver it on priority.           04:18 PM, 26th Mar                     Oguad Karroum                    Please its urgent           04:18 PM, 26th Mar                     Oguad Karroum                    I have travel           04:18 PM, 26th Mar                     Oguad Karroum                    I just receive from amazon and can reach me without problem on the number phone           04:19 PM, 26th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           04:21 PM, 26th Mar                     Oguad Karroum                    Ok thanks           04:21 PM, 26th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           04:22 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5927940