Subject: Ticket Assigned - Conversation with Michelle
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 09:02:26 +0000 (UTC)

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Michelle Michelle                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi michelle, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  9422134675 Bot:    Your order is on the way?    Track your order here:      You can also easily track your order from My Account > Order History.   Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Neither Satisfied or Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:51 PM, 26th Mar                     Michelle                    Until what time it will be deliver?           12:51 PM, 26th Mar                   Mohammad                   Good Afternoon Michelle, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           12:52 PM, 26th Mar                   Mohammad                   Thank you for your patience.           12:54 PM, 26th Mar                   Mohammad                   Kindly note that your order is still not shipped from the warehouse and we are really sorry for this delay.           12:55 PM, 26th Mar                   Mohammad                   We will forward the issue to the warehouse team to ship and deliver it on priority.           12:55 PM, 26th Mar                     Michelle                    Is it possible to deliver it today? Can you follow up please           12:55 PM, 26th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:55 PM, 26th Mar                     Michelle                    It says that it will be delivered today           12:56 PM, 26th Mar                     Michelle                    Hellooo still there?           12:56 PM, 26th Mar                     Michelle                    Hello           12:57 PM, 26th Mar                   Mohammad                   Kindly note that we will forward the issue to the warehouse team to ship the order and deliver on priority.           12:58 PM, 26th Mar                     Michelle                    Please do make sure that it will be deliver today           12:58 PM, 26th Mar                   Mohammad                   We will try our best to deliver it on today.           01:00 PM, 26th Mar                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           01:00 PM, 26th Mar                     Michelle                    Okay thank you           01:00 PM, 26th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:02 PM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5926692