Subject: Ticket Assigned - Conversation with Qazi Adil
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 07:58:19 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Qazi Adil Qazi Adil                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi qazi adil, what do you need help with? Customer:  ? Refund Information Bot:    Returned some items? Here's how your refund works ?    After we receive your returns, we'll carry out a quality check and initiate your refund, depending on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   Cash ? - You'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user. This will take 4-7 business days.    If your products have been cancelled, this is how your refund works?    Your refund will depend on your payment method.   Credit or Debit Card  - Your refund will be credited to your card or bank account.  It may take an extra 4-15 business days to complete the transaction.   PayPal - Your refund will be credited to your PayPal account. It may take an extra 4-15 business days to complete the transaction.   If your return and refund are taking a little longer, don't worry.?  We just need more time to process your returns during sales.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  +971524063687            11:46 AM, 26th Mar                     Qazi Adil                    Thanks           11:47 AM, 26th Mar                   Mohammad                   Good Afternoon Qazi, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           11:48 AM, 26th Mar                   Mohammad                   Please allow me a moment to check this for you.           11:50 AM, 26th Mar                   Mohammad                   Thank you for your patience.           11:52 AM, 26th Mar                   Mohammad                   Kindly note that we will forward the issue to the warehouse team to process the refund for the order id 9420569479.           11:53 AM, 26th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           11:53 AM, 26th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           11:57 AM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5926372