Subject: Ticket Assigned - Conversation with Hi There
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 26 Mar 2023 07:53:46 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hi There Hi There                    Bot:  Hi, welcome to Centrepoint Stores ?مرحبًا بك في متاجر سنتربوينت Bot:  Hi hi there, what do you need help with? Customer:  ? Order Status Bot:  Please enter your order number to continue. Customer:  4721655032…. I didn’t get any email or sms Bot:  Sorry, this order number seems invalid. ?  Please check your order confirmation email or SMS for the correct order number. Bot:  Would you like to proceed? Customer:  Continue Bot:  Please enter your order number to continue. Customer:  4720870259 Bot:    Great news! ? Your order is ready for pick-up   Please check your email or SMS for more details. Don't forget to collect your order within 14 days to avoid cancellation.  Bot:  Before you go, would you like to rate our Customer Service [Customer Feedback: Before you go, would you like to rate our Customer Service - Extremely Dissatisfied] Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your Email address Customer:  [email-masked] Bot:  Please enter your Phone number Customer:  0097430172642            11:42 AM, 26th Mar                     Hi There                    Ok           11:42 AM, 26th Mar                     Hi There                    Hloooo           11:44 AM, 26th Mar                   Mohammad                   Good Afternoon Fidha, Thank you for contacting Centrepoint, This is Khalid, I will be happy to help you.           11:44 AM, 26th Mar                     Hi There                    Hi  khalid i have ordered few things from home centr last week but i didn’t get any sms or email to click n collect yet           11:45 AM, 26th Mar                   Mohammad                   Thank you for your patience.           11:45 AM, 26th Mar                   Mohammad                   As per the order details your order with order id 4721655032 ready for pickup at the store.           11:46 AM, 26th Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.           11:46 AM, 26th Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           11:46 AM, 26th Mar                   Mohammad                   If you did not receive any SMS kindly consider this conversation as proof of collection.           11:46 AM, 26th Mar                     Hi There                    But how can I collect from there without any sms or email           11:47 AM, 26th Mar                     Hi There                    Oook fine           11:47 AM, 26th Mar                   Mohammad                   Is there anything else I can assist you with?           11:47 AM, 26th Mar                     Hi There                    4720870259           11:48 AM, 26th Mar                     Hi There                    How about this order           11:48 AM, 26th Mar                     Hi There                    Hlo           11:49 AM, 26th Mar                   Mohammad                   This order is also ready for pick up at the store.           11:49 AM, 26th Mar                     Hi There                    Ok khalid thank you soo much           11:49 AM, 26th Mar                     Hi There                    I’llshow this conversation as proof there           11:49 AM, 26th Mar                   Mohammad                   Is there anything else I can assist you with?           11:50 AM, 26th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           11:53 AM, 26th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5926358