Subject: Ticket Assigned - Conversation with Susan
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 25 Mar 2023 15:32:29 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Susan Susan                    Hi           07:09 PM, 25th Mar                     Susan                    Please check if my refund is processed           07:09 PM, 25th Mar                     Susan                    Your refund of KWD 8.10 for order 8417936711 is on its way & will be credited in 5-7 business days.           07:09 PM, 25th Mar                     Susan                    This message was sent to me on 10th March           07:10 PM, 25th Mar                   Mohammad                   Good Evening Susan, Thank you for contacting Max, This is Khalid, I will be happy to help you.           07:17 PM, 25th Mar                     Susan                    Thank you Khalid pls check on my refund.           07:18 PM, 25th Mar                   Mohammad                   Thank you for sharing the order details. Please allow me a moment to chec
 k this for you.           07:20 PM, 25th Mar                   Mohammad                   Thank you for your patience.           07:27 PM, 25th Mar                   Mohammad                   We have checked and as we can see a refund amount of KWD 8.10 has been successfully processed on to the original mode of payment dated on 3/10/23. An email notification regarding the same was sent to your email address.           07:27 PM, 25th Mar                   Mohammad                   If you still not received the refund we request you to kindly contact your bank once.           07:27 PM, 25th Mar                   Mohammad                   After contacting the bank if the refund still not received kindly get back to us and we will be happy to help you.           07:30 PM, 25th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:32 PM, 25th Mar                                          Vi
 ew conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5923870