Subject: New Reply Received - Shukran
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 13:46:06 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  Shukran  Ticket comment <div>Dear team,</div>
<div>Its been 15 days since my shukran pay account was deducted by aed 99, when the order was cancelled.</div>
<div>I have yet not received the money back in my account.</div>
<div>Can you tell me how many more complain emails and cimplain phonecalls i have to do in order to get the amout back.</div>
<div>I have attached the detais.<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId11344842-d8c1-4f03-8b76-d0f3d454ef9e" class="inline-image-global inlined-image-cid-11344842-d8c1-4f03-8b76-d0f3d454ef9e" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzg2NTI0OCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.zWsFXkFGsFfzBLGm-siEeRwtUZ-U5jIpKUMTp1Jc1mI" data-id="2044013865248" style="width:100%;max-width:800px"><br>
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<div class="yahoo-compose-assist-image-card ymail-android-inline-img-container ymail-card">
<img id="ymail_attachmentId42dbfcd6-8480-4719-9532-a20fc799b946" class="inline-image-global inlined-image-cid-42dbfcd6-8480-4719-9532-a20fc799b946" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0NDAxMzg2NTI0OSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.y30pDZvaw81KDMgP8-pauqijpSEASXQOnB3ehrFEZp8" data-id="2044013865249" style="width:100%;max-width:800px"><br>
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<br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 1 Mar 2023 at 2:07 pm, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv3518073328"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Khushboo,</div>
<div><br></div>
<div dir="ltr">Thank you for reaching out to Centrepoint and giving us the opportunity to help you.</div>
<div><br></div>
<div>We sincerely apologize for any inconvenience caused, <br><br>We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.</div>
<div><br></div>
<div>We request you to please allow us some time so we can work on this and do the needful.</div>
<div><br></div>
<div>We appreciate your patience.</div>
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<div dir="ltr">Thank You,</div>
<div dir="ltr">Centrepoint Support Team</div>
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<div id="yiv3518073328yqtfd03665" class="yiv3518073328yqt0969333040">

	

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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5735149