Subject: Ticket Assigned - Conversation with ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 11:38:32 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi           03:20 PM, 06th Mar                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting us, This is Khalid, How may I assist you today?           03:24 PM, 06th Mar                     ?                    Hi           03:24 PM, 06th Mar                     ?                    I will give you my order number           03:25 PM, 06th Mar                     ?                    9417324342           03:25 PM, 06th Mar                     ?                    I had requested a refund for 4 returned items           03:25 PM, 06th Mar                     ?                    And I had opted for the money in my shukran account           03:26 PM, 06th Mar                     ?                    But haven’t received the refund yet           03:26 PM, 06th Mar                   Mohammad                   Thank you for sharing the order id.           03:27 PM, 06th Mar                   Mohammad                   We are really sorry for the inconvenience caused to you.           03:27 PM, 06th Mar                     ?                    Hi! Your return request RP030423003128 has been successfully picked up. We will keep you posted on your refund. Click to give feedback https://shkrn.app.link/vRViZnEUUxb Stay Happy!           03:27 PM, 06th Mar                     ?                    This is the message I had received when I returned the items           03:28 PM, 06th Mar                   Mohammad                   Thank you for your patience.           03:29 PM, 06th Mar                     ?                    Yes           03:29 PM, 06th Mar                   Mohammad                   Please note, as per the return tracking ID : RP030423003128 , we can see that your items has been reached at warehouse on 05/03/23.           03:30 PM, 06th Mar                     ?                    Okay           03:30 PM, 06th Mar                     ?                    When will I receive the refund in my shukran Pay?           03:30 PM, 06th Mar                   Mohammad                   We would like to inform you that it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           03:34 PM, 06th Mar                   Mohammad                   Once the refund of amount AED 132 will be done, it will instantly credited to your My Credit wallet.           03:35 PM, 06th Mar                     ?                    Okay           03:35 PM, 06th Mar                   Mohammad                   Is there anything else I can assist you with?           03:36 PM, 06th Mar                     ?                    I hope I receive it on time           03:36 PM, 06th Mar                     ?                    Thanks           03:36 PM, 06th Mar                     ?                    That’s all           03:36 PM, 06th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           03:38 PM, 06th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5799789