Subject: Note Added - [#5744560] Feedback or suggestions
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 10:20:45 +0000 (UTC)

Hi ,    mayur added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5744560    Subject:  Feedback or suggestions   Requester: Allauddin Khan    Note Content:   <div style="font-family: Calibri, Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
The issue is resolved</div>
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<font><span style="font-size:12pt"><font><span style="font-size:10pt"><span style="background-color:rgb(255,238,148)">Mayur Hotwani</span></span></font></span></font>
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<font><span style="font-size:12pt"><font><span style="font-size:10pt">Area Manager</span></font></span></font>
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<font><span style="font-size:12pt"><font><span style="font-size:10pt">Landmark Group, MAX Fashions </span></font></span></font>
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<font><span style="font-size:12pt"><font><span style="font-size:10pt">Mobile: +971-56-408-3951</span></font></span></font><span style="font-size:10pt; font-family:Verdana,sans-serif"> </span>
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<font><span style="font-size:12pt"><font><span style="font-size:10pt">Email:
<span style="background-color:rgb(255,238,148)">[email-masked]</span></span></font></span></font>
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<font><span style="font-size:12pt"><font><span style="font-size:10pt">Web:   </span></font><a href="http://maxfashion.com/" target="_blank" rel="noreferrer"><font><span style="font-size:10pt">http://maxfashion.com/</span></font></a></span></font>
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<div>From: Max &lt;[email-masked]&gt;<br>
<b>Sent:</b> Monday, March 6, 2023 11:29 AM<br>
<b>To:</b> Mayur Hotwani &lt;[email-masked]&gt;<br>
<b>Cc:</b> Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5744560] - Feedback or suggestions
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Hi Team,</div>
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Kindly update us on the following concern.<br>
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With reference to the following,<br>
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Problem Statement : Staff Complaint<br>
Store Name : Sharjah Sahara Centre Branch<br>
Cx Name : Allauddin Khan <br>
Contact number : +971 544538715<br>
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Issue Description : Customer is reporting that "You should teach your staff how to talk to your customer. It happened today when I visited with my wife in sharjah sahara centre branch where in trial area one of your employee so called named Felicita with employee
 id 231357 started arguing and my wife over trying clothes. <br>
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My wife was taking 3 clothes at a time and I don't know what issue your staff has if she is trying 3 or 10. We are coming to your shop to buy not for window shopping. And if there is any rule that we can't try more then certain number of clothes then too let
 us know as we specially choose weekdays to avoid rush and inconvenience to others. <br>
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The store manager was not even able to calm his own staff and the way she was talking you should access your cctv and listen yourself. Hope u will take necessary action against the same."<br>
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Kindly check the issue and action accordingly.<br>
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Regards,<br>
Mohammad Khalid </div>
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<blockquote class="x_freshdesk_quote">On Wed, 1 Mar at 11:19 AM <span class="x_separator">
, Max &lt;[email-masked]&gt; wrote:
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<div dir="ltr">Hi Team,</div>
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<div dir="ltr">​With reference to the following,</div>
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<br>
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<div dir="ltr">Problem Statement : Staff Complaint</div>
<div dir="ltr">Store Name : Sharjah Sahara Centre Branch</div>
<div dir="ltr">Cx Name : Allauddin Khan <br>
Contact number : +971 544538715</div>
<div dir="ltr">
<br>
</div>
<div dir="ltr">Issue Description : Customer is reporting that "You should teach your staff how to talk to your customer. It happened today when I visited with my wife in sharjah sahara centre branch where in trial area one of your employee so called named Felicita
 with employee id 231357 started arguing and my wife over trying clothes. </div>
<div dir="ltr">​</div>
<div dir="ltr">My wife was taking 3 clothes at a time and I don't know what issue your staff has if she is trying 3 or 10. We are coming to your shop to buy not for window shopping. And if there is any rule that we can't try more then certain number of clothes
 then too let us know as we specially choose weekdays to avoid rush and inconvenience to others. </div>
<div dir="ltr">​</div>
<div dir="ltr">The store manager was not even able to calm his own staff and the way she was talking you should access your cctv and listen yourself. Hope u will take necessary action against the same."</div>
<div dir="ltr">​<br>
</div>
<div dir="ltr">Kindly check the issue and action accordingly.</div>
<div dir="ltr">​</div>
<div dir="ltr">Regards,</div>
<div dir="ltr">Mohammad Khalid </div>
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</span>
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