Subject: New Reply Received - Re: Your products are on the way
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Mar 2023 07:47:38 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Good day. Is it possible that my husband will collect my refund in your store. He is in dalal complex salmiya near in center point just across the street only  . </div>
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<div>On Mon, Mar 6, 2023, 10:22 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Anelyn,<br><br>
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<div dir="ltr">Thank you for ​your patience.<br><br>We apologize for the inconvenience caused to you.<br> </div>
<div dir="ltr">We are contacting you regarding your order with id: 8409887483.</div>
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<div dir="ltr">We would like to inform you that we have been notified by the concerned team they are not able to process the refund for the same order id in your original mode of payment as it is not capturing. </div>
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<div dir="ltr">We request you to kindly share with us the nearest store from where you can collect cash of amount KWD8.68 against the above order id. So that we will forward the same to the team.</div>
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<br>Looking forward to hear from you soon.</div>
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<div dir="ltr"><div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span style='color:rgb(0,0,0);font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,"Noto Sans",sans-serif,"Apple Color Emoji","Segoe UI Emoji","Segoe UI Symbol","Noto Color Emoji";font-size:14px;font-style:normal;font-variant-ligatures:normal;font-variant-caps:normal;font-weight:400;letter-spacing:normal;text-align:left;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255,255,255);text-decoration-style:initial;text-decoration-color:initial;float:none;display:inline!important;box-sizing:border-box'>Centrepoint </span>Support Team</div></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5747424