Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 16:38:50 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Can you please tell me what is happening with my order?           08:15 PM, 05th Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Home Centre, My name is Khalid, I will be happy to help you.           08:20 PM, 05th Mar                     User                    Is my order arriving today?           08:20 PM, 05th Mar                   Mohammad                   We request you to kindly share with us your order id.           08:22 PM, 05th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           08:29 PM, 05th Mar                   Mohammad                   Dear Customer, I have not received a response from you still, please confirm if we are still connected?           08:32 PM, 05th Mar                     
 User                             08:33 PM, 05th Mar                     User                    I sent a screenshot withy order number and details.           08:33 PM, 05th Mar                   Mohammad                   Thank you for sharing the order id.           08:34 PM, 05th Mar                   Mohammad                   We have checked and found your order should be delivered to you by today.           08:35 PM, 05th Mar                   Mohammad                   But it is not delivered yet.           08:35 PM, 05th Mar                   Mohammad                   We will forward this issue to the courier team to expedite the delivery.           08:35 PM, 05th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           08:35 PM, 05th Mar                     User                    Please do because I am still waiting for delivery           08:35 PM, 05th Mar                   Mohammad      
              Hi Jay, we will try our best to deliver your order as earliest as possible.           08:37 PM, 05th Mar                   Mohammad                   Kindly allow us some time so that we can do the needful for you.           08:37 PM, 05th Mar                     User                    Okay, thank you           08:38 PM, 05th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           08:38 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5795738