Subject: Ticket Assigned - Conversation with Noomah
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 16:11:13 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Noomah Noomah                    I need someone to call me           07:27 PM, 05th Mar                     Noomah                    I have a complain           07:27 PM, 05th Mar                   Mohammad                   Good Evening Noomah, Thank you for contacting Max, This is Khalid, How may I assist you today?           07:31 PM, 05th Mar                     Noomah                    I made a return request on the application           07:33 PM, 05th Mar                     Noomah                    And the driver came to pick the items           07:33 PM, 05th Mar                     Noomah                    And when I asked him he said someone will contact me to refund the money           07:33 PM, 05th Mar                     Noomah                    No one called me and when I called the call center they said it’s back on my application credit           07:34 PM, 05th Mar                     Noomah                    And I can’t get it cash!           07:34 PM, 05th Mar                     Noomah                    How come??????           07:34 PM, 05th Mar                     Noomah                             07:34 PM, 05th Mar                   Mohammad                   Thank you for sharing the details.           07:38 PM, 05th Mar                   Mohammad                   Kindly allow me a moment to check the details for you           07:38 PM, 05th Mar                   Mohammad                   I am still checking.           07:43 PM, 05th Mar                   Mohammad                   Sorry for the delay.           07:47 PM, 05th Mar                   Mohammad                   Kindly confirm us your order id against which you are concerning about : 8416174155?           07:48 PM, 05th Mar                     Noomah                    All the orders           07:48 PM, 05th Mar                     Noomah                             07:48 PM, 05th Mar                   Mohammad                   Thank you for the confirmation.           07:52 PM, 05th Mar                   Mohammad                   For all of these order will update you via the email [email-masked]           07:52 PM, 05th Mar                   Mohammad                   We request you to kindly allow us some time so that we can check and update you accordingly.           07:53 PM, 05th Mar                     Noomah                    So I will not get my money?           07:53 PM, 05th Mar                   Mohammad                   We will check and confirm you via the email.           07:54 PM, 05th Mar                     Noomah                    Because the call center they said I can’t get it back in cash           07:55 PM, 05th Mar                     Noomah                    I will wait for the email           07:55 PM, 05th Mar                   Mohammad                   Is there anything else I can assist you with?           08:03 PM, 05th Mar                     Noomah                    When they will contact me via email?           08:03 PM, 05th Mar                   Mohammad                   We cannot assure you about the timings but if you do not receive the email within 24 hours you can contact us again.           08:07 PM, 05th Mar                   Mohammad                   Is there anything else I can assist you with?           08:08 PM, 05th Mar                     Noomah                    Thank you           08:09 PM, 05th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           08:10 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5795572