Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 16:10:23 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello           07:40 PM, 05th Mar                     User                    I placed an order since feb 26 and I still didn't receive the item           07:41 PM, 05th Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Home Centre, I will be happy to help you.           07:43 PM, 05th Mar                     User                    What happened to my order           07:45 PM, 05th Mar                     User                             07:45 PM, 05th Mar                     User                    Is on stock or not           07:46 PM, 05th Mar                     User                    Pls reply           07:50 PM, 05th Mar                   Mohammad                   We can see that your are contacting us regarding the order id 8416374960           07:51 PM, 05th Mar                     User                    Yes           07:53 PM, 05th Mar                     User                    What happen to my order           07:54 PM, 05th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           07:54 PM, 05th Mar                   Mohammad                   As per the order details your order is Ready for pickup at the store.           07:59 PM, 05th Mar                   Mohammad                   We would like to inform you, kindly make sure to have your any National ID or Passport, during the pickup.  ​           08:00 PM, 05th Mar                   Mohammad                   Also, make sure to have the SMS ready, as it is needed in the branch to be able to complete the pickup process.           08:00 PM, 05th Mar                     User                    Im not receiving any notification           08:02 PM, 05th Mar                   Mohammad                   If you did not receive any SMS you can also show this conversation as proof of collection.           08:06 PM, 05th Mar                   Mohammad                   Is there anything else I can assist you with?           08:08 PM, 05th Mar                     User                    Ok           08:09 PM, 05th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           08:09 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5795569