Subject: Ticket Assigned - Conversation with ?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 14:50:52 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ? ?                    Hi           06:27 PM, 05th Mar                   Mohammad                   Good Evening Dear Customer, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           06:32 PM, 05th Mar                     ?                    Yes           06:32 PM, 05th Mar                     ?                             06:32 PM, 05th Mar                     ?                             06:32 PM, 05th Mar                     ?                    I haven't received refund in my credit           06:33 PM, 05th Mar                   Mohammad                   Thank you for sharing the order id.           06:33 PM, 05th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           06:33 PM, 05th Mar                   Mohammad                   As per the details the r
 efund of amount KWD 2.52 has been refunded in your My credit wallet for the order id 8415625897           06:35 PM, 05th Mar                     ?                             06:36 PM, 05th Mar                     ?                    It's not showing           06:36 PM, 05th Mar                   Mohammad                   Kindly try to uninstall and reinstall the app and let us know if the issue still persist.           06:36 PM, 05th Mar                     ?                    Ok           06:37 PM, 05th Mar                     ?                    I uninstall and reinstall           06:40 PM, 05th Mar                     ?                    But still credit is not showing           06:40 PM, 05th Mar                   Mohammad                   Is the issue still persist?           06:40 PM, 05th Mar                     ?                    Yes           06:40 PM, 05th Mar                     ?                             06:41 PM, 05th Mar                   Mohammad          
          Thank you for the confirmation.           06:41 PM, 05th Mar                   Mohammad                   Kindly note that we will forward the same to the tech team to check the issue.           06:42 PM, 05th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           06:42 PM, 05th Mar                     ?                    Ok           06:42 PM, 05th Mar                     ?                    Take your time           06:42 PM, 05th Mar                   Mohammad                   Once any update will receive we will inform you via the email.           06:42 PM, 05th Mar                     ?                    And kindly send any ticket id  number for future correspondence           06:43 PM, 05th Mar                   Mohammad                   We are not able to send it at the moment as the ticket is not created yet.           06:45 PM, 05th Mar                   Mohammad             
       Is there anything else I can assist you with?           06:48 PM, 05th Mar                     ?                    No that's all           06:49 PM, 05th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:50 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5795077