Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sun, 05 Mar 2023 08:26:23 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Good morning           12:08 PM, 05th Mar                     User                    I didn't receive anything about my order is everything going well?           12:09 PM, 05th Mar                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Home Centre, This is Khalid, How may I assist you today?           12:15 PM, 05th Mar                   Mohammad                   Could you please confirm us your order id : 8417460730?           12:18 PM, 05th Mar                   Mohammad                   We see that you have placed your order on Mar 4, 2023 and the expected date of collection of your order is Mar 5, 2023.           12:21 PM, 05th Mar                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           12:21 PM, 05th Mar                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           12:21 PM, 05th Mar                   Mohammad                   Is there anything else I can assist you with?           12:22 PM, 05th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           12:25 PM, 05th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5792517