Subject: New Reply Received - Ok
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 23:35:22 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Ok  Ticket comment <div dir="auto">لم افهم </div>
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<div dir="ltr" class="gmail_attr">في الأحد، ٥ مارس ٢٠٢٣, ٢:٢٣ ص Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; كتب:<br>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5776693</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 5776693<br><br>لقد أرسلنا إليك عدة رسائل البريد الإلكتروني طالبين المزيد من المعلومات من حضرتك ، ومع ذلك لم نسمع منك. نحن نفترض أن مشكلتك قد تم حلها الآن ، وسوف نتعامل مع قضية الدعم هذه على أنها مغلقة.<br>إذا شعرت أن مشكلتك ما زالت معلقة ، فيرجى الرد على رسالة البريد الإلكتروني هذه ، وسنعيد فتح قضيتك.</div>
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<div dir="ltr">Mohammad Khalid : </div>
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<div dir="ltr">Hi Ghayoo,<br><br>Thank you for getting in touch with Centrepoint.<br><br>We see that you have placed your order 9417034373 on Mar 2, 2023. We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days. You’ll receive an SMS and an email when your order is ready for collection.<br><br>For more information on click and collect orders, we request you to visit the following link:<br><a href="https://www.centrepointstores.com/ae/en/click-and-collect" rel="noreferrer" target="_blank">https://www.centrepointstores.com/ae/en/click-and-collect</a><br><br>We thank you for your understanding and cooperation.</div>
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<div dir="ltr">Kindly let us know if you have any other queries, we will be happy to help you.</div>
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<br>Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span dir="ltr">Centrepoint </span>Support Team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5776693