Subject: Ticket Assigned - Conversation with Fatima
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 14:32:41 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Fatima Fatima                    Hi           06:07 PM, 04th Mar                   Mohammad                   Good Evening Fatima, Thank you for contacting Max, This is Khalid, How may i assist you today?           06:09 PM, 04th Mar                     Fatima                    I want to know your return policy           06:09 PM, 04th Mar                     Fatima                    How many days do i have to return an online order?           06:09 PM, 04th Mar                   Mohammad                   Kindly note that you have 14 days from the date of delivery/collection of the order to return the items.           06:10 PM, 04th Mar                     Fatima                    I received my order on the 2nd of March           06:12 PM, 04th Mar                     Fatima                    So do i have till the 16th?           06:12 PM, 04th Mar   
                 Mohammad                   Till the 15th March.           06:13 PM, 04th Mar                     Fatima                    And if i return later will i get a credit note?           06:14 PM, 04th Mar                   Mohammad                   If you order is cash on delivery your will get the refund as My credit if you are registered user or refund voucher for the guest user.           06:19 PM, 04th Mar                   Mohammad                   Is there anything else I can assist you with?           06:22 PM, 04th Mar                     Fatima                    Yes           06:23 PM, 04th Mar                   Mohammad                   Could you please elaborate your concern so that we can check and assist you accordingly?           06:25 PM, 04th Mar                   Mohammad                   Hi, I'm not getting a response from you. Are we still connected?           06:27 PM, 04th Mar                     Fatima                    Yes           06:27 PM, 
 04th Mar                     Fatima                    Which of your nax stores has a home section           06:28 PM, 04th Mar                     Fatima                    Max           06:28 PM, 04th Mar                   Mohammad                   Kindly note that we have to check the same with our team and will update you via the eamil. We request you to kindly share with us your email id.           06:29 PM, 04th Mar                     Fatima                    [email-masked]           06:29 PM, 04th Mar                   Mohammad                   Thank you for sharing the email id.           06:30 PM, 04th Mar                   Mohammad                   We will update you once any information will receive via the same email.           06:30 PM, 04th Mar                   Mohammad                   Is there anything else I can assist you with?           06:31 PM, 04th Mar                   Mohammad                   It was a pleasure to assist you. Thank you f
 or shopping with Max.  Have a wonderful day.           06:32 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5789445