Subject: Ticket Assigned - Conversation with Amber
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 14:30:14 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Amber Amber                    Hi           06:10 PM, 04th Mar                     Amber                             06:11 PM, 04th Mar                     Amber                    I receive 5 items           06:11 PM, 04th Mar                     Amber                    I pay for 6 items           06:11 PM, 04th Mar                     Amber                    This is happening for the 2nd time I’m receiving 1 item less           06:12 PM, 04th Mar                   Mohammad                   Good Evening Amber, Thank you for contacting us, This is Khalid, I will be happy to help you.           06:12 PM, 04th Mar                   Mohammad                   We are really sorry for the inconvenience caused to you.           06:13 PM, 04th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           06:14 PM, 04th Mar                     Amber                    Ok           06:14 PM, 04th Mar                   Mohammad                   I am still checking.           06:17 PM, 04th Mar                   Mohammad                   Kindly stay with us.           06:17 PM, 04th Mar                   Mohammad                   Thank you for your patience.           06:21 PM, 04th Mar                   Mohammad                   We would like to inform you that during quality check we found out that1 item Juniors Unicorn Applique Romper with Frill Sleeves was not in a good condition to be sold and it was the last of its stock hence we took it out of your order and refunded you for the same.           06:22 PM, 04th Mar                   Mohammad                   We will not be happy either if you receive bad items in your order, this is the reason why this item was cancelled.           06:24 PM, 04th Mar                   Mohammad                   Is there anything else I can assist you with?           06:27 PM, 04th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           06:29 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5789420