Subject: Note Added - [#5788949] Conversation with Ali Bassam
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 14:20:12 +0000 (UTC)

Hi ,    Youraj Kinhikar added a note and wants you to have a look.   Ticket URL:  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5788949    Subject:  Conversation with Ali Bassam   Requester: Ali Bassam    Note Content:   <div class="WordSection1">
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<a id="OWAAMA7E98C943CBB4B61BD4ECF0828C3748E" href="mailto:[email-masked]" rel="noreferrer"><span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Rashid Aboobacker</span></a>
<a id="OWAAM889A6D419C0C4857A66F11D1C2A9257D" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Orps cpsalmiya</span></a>
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<div>From: Centrepoint &lt;[email-masked]&gt; <br>
<b>Sent:</b> 04 March 2023 16:54<br>
<b>To:</b> Youraj Kinhikar &lt;[email-masked]&gt;<br>
<b>Cc:</b> Reddy Prasad &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Fwd: [#5788949] - Conversation with Ali Bassam</div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Kindly assist us in looping the concerned store.<br>
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Problem Statement: C&amp;C Cancellation<br>
Order Date : Mar 4, 2023<br>
Order ID: 8417390514<br>
Store Code : Babyshop21118<br>
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Assistance Required: Cancellation upon cx request<br>
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Issue Description: As per the Hybris the shipment is not shipped till now and still showing READY_TO_SHIPPED cx have to catch a flight today. Hence cx is asking for cancellation of order.<br>
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Kindly ​cancel the order so that refund can be processed.<br>
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Regards,<br>
Mohammad Khalid</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>5788949:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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