Subject: Ticket Assigned - Conversation with User
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 13:32:37 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello           05:19 PM, 04th Mar                   Mohammad                   Good Evening Dear Cutomer, Thank you for contacting Home Centre, This is Khalid, How may I assist you today?           05:24 PM, 04th Mar                     User                    goodafternoon Mohammed           05:25 PM, 04th Mar                     User                    I placed an order to pick up from algazali branch.. order number 8417464885           05:25 PM, 04th Mar                   Mohammad                   Thank you for sharing the order id.           05:27 PM, 04th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           05:27 PM, 04th Mar                     User                    sure take your time           05:28 PM, 04th Mar                     User                    I wanted to know how soon  can I pick it up           05:28 PM, 04th Mar                   Mohammad                   We see that you have placed your order on Mar 4, 2023 and the expected date of collection of your order is Mar 5, 2023.           05:29 PM, 04th Mar                   Mohammad                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 2 - 3 working days.           05:29 PM, 04th Mar                   Mohammad                   You’ll receive an SMS and an email when your order is ready for collection.           05:29 PM, 04th Mar                     User                    aw OK thanks.. good to know that           05:29 PM, 04th Mar                     User                    thanks           05:29 PM, 04th Mar                   Mohammad                   Is there anything else I can assist you with?           05:29 PM, 04th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Home Centre.  Have a wonderful day.           05:32 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5789065