Subject: Ticket Assigned - Conversation with Hey
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 13:12:57 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Hey Hey                    Hi sir           04:44 PM, 04th Mar                     Hey                    I am ritran order before 2           04:45 PM, 04th Mar                     Hey                    Not my credit please check           04:46 PM, 04th Mar                     Hey                    Order number 8416507256           04:46 PM, 04th Mar                   Mohammad                   Good Evening Shaik, Thank you for contacting Max, This is Khalid, I will be happy to help you.           04:49 PM, 04th Mar                     Hey                             04:53 PM, 04th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           04:53 PM, 04th Mar                     Hey                    Please check           04:54 PM, 04th Mar                   Mohammad                   Regarding the item Perforated High Top Sneakers with Lace-Up Closure, we have checked and found the order was cash on delivery and the refund was made as refund voucher of amount KWD 7.5           04:56 PM, 04th Mar                   Mohammad                   You can use the voucher in your next purchase with us.           04:57 PM, 04th Mar                   Mohammad                   At the checkout section you need to apply the code as 84165072563172319364           04:57 PM, 04th Mar                     Hey                    How to use code           04:59 PM, 04th Mar                     Hey                    Please explain process           04:59 PM, 04th Mar                     Hey                    * File attached - File.mp4 *             05:00 PM, 04th Mar                   Mohammad                   The voucher code 84165072563172319364 you need to apply in promo code section at checkout.           05:02 PM, 04th Mar                   Mohammad                   Please note that it not the My credit balance.           05:04 PM, 04th Mar                   Mohammad                   It is refund voucher and you need to apply it at the promo code section at checkout.           05:05 PM, 04th Mar                     Hey                    Ok           05:05 PM, 04th Mar                     Hey                    I’m checking           05:06 PM, 04th Mar                     Hey                    Thanks ?           05:09 PM, 04th Mar                   Mohammad                   Kindly let us know if you face any issue           05:09 PM, 04th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           05:12 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5788936