Subject: Ticket Assigned - Conversation with ??‍♀️H A D E E R??‍♀️
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 13:07:54 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ??‍♀️H A D E E R??‍♀️ ??‍♀️H A D E E R??‍♀️                    Hi ineed to know when my order will arrive till now I didn’t receive           04:46 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                             04:46 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    ??           04:47 PM, 04th Mar                   Mohammad                   Good Evening Hadeer, Thank you for contacting us, This is Khalid, I will be happy to help you.           04:48 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    Hi please let me know when my order is coming           04:49 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    Is supposed to be today but till now no one call me           04:49 PM, 04th Mar                   Mohammad                   Thank you for sharing the order id.           04:50 PM, 04th Mar                   Mohammad                   As per the tracking details your order is with the courier now.           04:50 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    Ok so when they will deliver           04:51 PM, 04th Mar                   Mohammad                   And we will forward the query to the courier team to expedite the delivery.           04:51 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    Is supposed to be today           04:51 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    Even no number for the driver no messages that they will deliver my order           04:52 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    I need to go out side the home and Iam waiting them from the morning           04:52 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    So I need answer when I will receive my order today           04:53 PM, 04th Mar                   Mohammad                   Kindly note that you will receive the call from the courier agent prior to the delivery to arrange the time for delivery.           04:55 PM, 04th Mar                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           04:55 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    It’s active           04:55 PM, 04th Mar                   Mohammad                   Also note that our delivery team delivers the order till 10PM.           04:55 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    But I will receive today or not           04:56 PM, 04th Mar                   Mohammad                   If you do not receive the order till 10 you can contact us again.           04:56 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    So in this case what I will do if I didnot receive because I order to receive today           04:56 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    Not another day as you mention on the app           04:57 PM, 04th Mar                   Mohammad                   As we already informed you we will forward the issue to the courier team to expedite the delivery.           05:00 PM, 04th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           05:00 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    Ok           05:00 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    I will wait           05:01 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    Till 10 and hopefully I will receive my order           05:01 PM, 04th Mar                   Mohammad                   Is there anything else I can assist you with?           05:04 PM, 04th Mar                     ??‍♀️H A D E E R??‍♀️                    Thanks           05:04 PM, 04th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           05:07 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5788899