Subject: Ticket Assigned - Conversation with Sanah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 09:04:31 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sanah Sanah                    Hi           12:37 PM, 04th Mar                   Mohammad                   Good Afternoon Sanah, Thank you for contacting Centrepoint, This is Khalid, How may I assist you today?           12:44 PM, 04th Mar                     Sanah                    I placed one order yesterday. - click and collect. Is it possible to collect it Today           12:45 PM, 04th Mar                     Sanah                    I would appreciate if I can collect it Today           12:45 PM, 04th Mar                   Mohammad                   Thank you for sharing the concern.           12:46 PM, 04th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           12:47 PM, 04th Mar                     Sanah                    Sure           12:49 PM, 04th Mar                   Mohammad                   Thank you for your patience.           12:53 PM, 04th Mar                   Mohammad                   We see that you have placed your order on Mar 4, 2023           12:53 PM, 04th Mar                     Sanah                             12:54 PM, 04th Mar                     Sanah                    I placed on March 3           12:54 PM, 04th Mar                   Mohammad                   And the expected collection date of your order is March 5.           12:55 PM, 04th Mar                     Sanah                    I need the order today, otherwise I will have to cancel it           12:55 PM, 04th Mar                   Mohammad                   We will forward your query to the store team to expedite the process.           12:57 PM, 04th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:57 PM, 04th Mar                     Sanah                    Thank you It’s a birthday gift I can’t collect it Today, it will be no use to me  Kindly let me know if I can collect Today           12:58 PM, 04th Mar                   Mohammad                   We will inform you via the eamil once we will have any update.           01:00 PM, 04th Mar                   Mohammad                   *email           01:00 PM, 04th Mar                     Sanah                    Thank you           01:00 PM, 04th Mar                   Mohammad                   Is there anything else I can assist you with?           01:00 PM, 04th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           01:04 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5787253