Subject: Ticket Assigned - Conversation with Aman $hah
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 08:52:59 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aman $hah Aman $hah                    Hi           12:31 PM, 04th Mar                   Mohammad                   Good Afternoon Aman, Thank you for contacting us, This is Khalid, How may I assist you today?           12:34 PM, 04th Mar                     Aman $hah                    Hi           12:34 PM, 04th Mar                     Aman $hah                    Khalif           12:34 PM, 04th Mar                     Aman $hah                    Khalid*           12:34 PM, 04th Mar                     Aman $hah                    Good afternoon           12:34 PM, 04th Mar                     Aman $hah                    Brother           12:34 PM, 04th Mar                     Aman $hah                    Hope you’re doing good           12:34 PM, 04th Mar                   Mohammad                   Could you please elaborate your concern so that we can check and assist you accordingly?           12:35 PM, 04th Mar                     Aman $hah                    #9417107042           12:36 PM, 04th Mar                     Aman $hah                    Order id           12:36 PM, 04th Mar                     Aman $hah                    My return is picked up but not reflecting in my app and account           12:36 PM, 04th Mar                   Mohammad                   Thank you for sharing the order id.           12:36 PM, 04th Mar                     Aman $hah                    I want to order other size of the same products as soon refund gets reflected in my shukran pay           12:37 PM, 04th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           12:37 PM, 04th Mar                     Aman $hah                    Yes           12:37 PM, 04th Mar                   Mohammad                   Sorry for the delay.           12:40 PM, 04th Mar                   Mohammad                   I am still checking it.           12:40 PM, 04th Mar                     Aman $hah                    Okay           12:41 PM, 04th Mar                   Mohammad                   Thank you for our patience.           12:43 PM, 04th Mar                   Mohammad                   Please note, as per the return tracking ID : RP030423000286, we can see that your items has been collected from you on 04/03/23.           12:43 PM, 04th Mar                     Aman $hah                    Your welcome           12:43 PM, 04th Mar                     Aman $hah                    Yes           12:43 PM, 04th Mar                     Aman $hah                    Today morning           12:43 PM, 04th Mar                     Aman $hah                    And i had selected shukran pay for source of refund           12:43 PM, 04th Mar                     Aman $hah                    Which comes immediately once return is picked up           12:44 PM, 04th Mar                     Aman $hah                    So i want it in my account so i can place immediately the order           12:44 PM, 04th Mar                   Mohammad                   We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 1 - 2 business days from the time we receive your return to conduct a quality check and issue your refund.           12:44 PM, 04th Mar                   Mohammad                   Once the refund of amount AED 157.9 will be done, it will instantly refunded back in your My Credit wallet.           12:45 PM, 04th Mar                     Aman $hah                    Alright           12:45 PM, 04th Mar                   Mohammad                   Is there anything else I can assist you with?           12:48 PM, 04th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Centrepoint.  Have a wonderful day.           12:52 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5787189