Subject: Ticket Assigned - Conversation with Aa
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 08:15:13 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aa Aa                    I have already account forgetting password not coming email           11:54 AM, 04th Mar                     Aa                    [email-masked]           11:55 AM, 04th Mar                     Aa                    All ready purchasing but not showing tracking           11:56 AM, 04th Mar                   Mohammad                   Good Afternoon Dear Customer, Thank you for contacting Max, This is Khalid, I will be happy to help you.           11:58 AM, 04th Mar                     Aa                    Not forget password           11:59 AM, 04th Mar                   Mohammad                   We sincerely apologize for the issue that you are facing however, please simply follow the below steps to reset the password for your account:  1. Click on "Forgot Password" Link on the login window. 2. Enter your registered email
  address ([email-masked]) in small letters).  3. Check your registered email inbox/spam folder and note that the link might take 1-5 minutes to be received. 4. Click on the password reset link and change your password. 5. You can login now with your new password           12:00 PM, 04th Mar                     Aa                    Not coming email           12:00 PM, 04th Mar                     Aa                             12:01 PM, 04th Mar                     Aa                    But not coming email           12:02 PM, 04th Mar                   Mohammad                   Thank you for the clarification.           12:02 PM, 04th Mar                   Mohammad                   We request you to please provide us with the following details so that we can forward it for further assistance:  1. Screenshot Of The Issue(If Possible) 2. Platform from which you tried to reset the password 3. Registered email address 4. Country of access           12:02 PM, 04th Mar           
           Aa                    [email-masked]           12:03 PM, 04th Mar                     Aa                    Dubai           12:04 PM, 04th Mar                     Aa                    Max online website           12:04 PM, 04th Mar                   Mohammad                   Thank you for sharing the details.           12:05 PM, 04th Mar                   Mohammad                   Kindly note that we will forward the same to the tech team to assist you further.           12:05 PM, 04th Mar                   Mohammad                   We request you to kindly allow us some time so that we can do the needful for you.           12:06 PM, 04th Mar                     Aa                    Ok           12:07 PM, 04th Mar                   Mohammad                   Once any information will receive we will update you via the email id : [email-masked]           12:07 PM, 04th Mar                   Mohammad                   Is there anything else I can assist you 
 with?           12:10 PM, 04th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           12:14 PM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5786965