Subject: Ticket Assigned - Conversation with Aiswarya Narayanan
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 04 Mar 2023 07:57:40 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Aiswarya Narayanan Aiswarya Narayanan                    Hello           11:37 AM, 04th Mar                     Aiswarya Narayanan                    I would like to return a product which i placed online & when I’m trying to do so, return option is not available since the status of the order is showing as Processing           11:39 AM, 04th Mar                     Aiswarya Narayanan                    I have already received the product yesterday           11:39 AM, 04th Mar                     Aiswarya Narayanan                    But it’s still showing Processing           11:39 AM, 04th Mar                   Mohammad                   Good Afternoon Aiswarya, Thank you for contacting Max, This is Khalid, I will be happy to help you.           11:41 AM, 04th Mar                     Aiswarya Narayanan                    Order number #9417008626           11:42 AM, 04th Mar                     Aiswarya Narayanan                    I need to return this order which I’m not able to do it online as the status is still showing as processing           11:42 AM, 04th Mar                     Aiswarya Narayanan                    I have already received this product yesterday           11:42 AM, 04th Mar                     Aiswarya Narayanan                    Can you please help me with creating the return request for this order           11:43 AM, 04th Mar                   Mohammad                   Thank you for sharing the order id.           11:44 AM, 04th Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           11:44 AM, 04th Mar                     Aiswarya Narayanan                    Ok           11:44 AM, 04th Mar                   Mohammad                   Kindly note that we have to forward the issue to the concerned team to update the order status.           11:46 AM, 04th Mar                     Aiswarya Narayanan                    Okay           11:47 AM, 04th Mar                     Aiswarya Narayanan                    I actually collected the product from zoom outlet           11:47 AM, 04th Mar                   Mohammad                   Once it will be updated we will inform you via the email : [email-masked]           11:47 AM, 04th Mar                     Aiswarya Narayanan                    I received message today morning to collect my order from zoom which i already collected yesterday           11:48 AM, 04th Mar                   Mohammad                   We are sorry for the inconvenience caused to you.           11:51 AM, 04th Mar                   Mohammad                   As we already informed you that that we will have to forward the issue to the concerned team to update the order status.           11:52 AM, 04th Mar                   Mohammad                   And we will update you via the email.           11:52 AM, 04th Mar                     Aiswarya Narayanan                    Okay           11:52 AM, 04th Mar                   Mohammad                   Is there anything else I can assist you with?           11:54 AM, 04th Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           11:57 AM, 04th Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5786882