Subject: New Reply Received - Returns
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 09:49:06 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  Returns  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
I want this returned and refunded please?</div>
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<div>From: Landmark Group &lt;[email-masked]&gt;<br>
<b>Sent:</b> 02 March 2023 10:41<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#5776824] - Returns
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<div dir="ltr">Hi Chris,</div>
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<div dir="ltr">Thank you for contacting Splash.<br>
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We're  sorry to hear that you wish to cancel your order.<br>
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We can see the order has been placed on: Feb 23, 2023 with the order number: 9415914709.<br>
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As per the status, the order is already at collection point for collection and will be available for collection for 7 days from the confirmation email received to collect.</div>
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<div dir="ltr">The order will be automatically cancelled if not collected within 7 days and the amount will be reversed after 7-14 days.</div>
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<div dir="ltr">Please note that if you do not wish to wait 7 days, You can visit the store to collect the order and return at the same time.</div>
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<div dir="ltr">​Thank you for your understanding and cooperation. </div>
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<div dir="ltr">Feel free to contact us for further assistance.<br>
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Thank You,<br style="box-sizing:border-box">
<span dir="ltr" style="color:rgb(0,0,0); font-size:14px; font-style:normal; font-variant-ligatures:normal; font-variant-caps:normal; font-weight:400; letter-spacing:normal; orphans:2; text-align:left; text-indent:0px; text-transform:none; white-space:normal; widows:2; word-spacing:0px; text-decoration-style:initial; text-decoration-color:initial; float:none; display:inline!important; box-sizing:border-box">Splash </span>Support
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5776824