Subject: New Reply Received - Items not as described in site
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Mar 2023 08:01:14 +0000

Hi Mohammad Khalid,  The customer has responded to the ticket.  Items not as described in site  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255)" class="elementToProof">
Order ID is: <a href="https://emea01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.centrepointstores.com%2Fkw%2Fen%2Fmy-account%2Forder%2F8416967485%3Futm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_KW_en&amp;data=05%7C01%7C%7Cdb61775ad3bc4dcc840008db1ab7397f%7C84df9e7fe9f640afb435aaaaaaaaaaaa%7C1%7C0%7C638133146815869059%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=qnkB0qoVAbncDUTWm87XxC9zthJaHorQumFh9mtSkxI%3D&amp;reserved=0" target="_blank" rel="noreferrer" title="محمي بواسطة Outlook: https://www.centrepointstores.com/kw/en/my-account/order/8416967485?utm_source=hybris&amp;utm_medium=email&amp;utm_campaign=order_shipped_KW_en. انقر أو اضغط لمتابعة الارتباط." style="font-family:Arial, Helvetica, sans-serif;margin:0px;outline:0px;text-align:left;background-color:rgb(255, 255, 255);color:rgb(0, 185, 229)" class="ContentPasted0">8416967485</a>
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Name: Shaikhah Alghanim</div>
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<div style="text-align: right"><span style="color: rgb(36, 36, 40); font-size: 14px; font-family: Helvetica, Arial, sans-serif">Address:</span></div>
<div style="text-align: right"><span style="color: rgb(36, 36, 40); font-size: 14px; font-family: Helvetica, Arial, sans-serif">house no. 9</span></div>
<div style="text-align: right"><span style="color: rgb(36, 36, 40); font-size: 14px; font-family: Helvetica, Arial, sans-serif">block 3, Ali Bin Abi Talib Street</span></div>
<div style="text-align: right"><span style="color: rgb(36, 36, 40); font-size: 14px; font-family: Helvetica, Arial, sans-serif">Al Asimah - Kuwait City, Kuwait</span></div>
<div style="text-align: right"><span style="color: rgb(36, 36, 40); font-size: 14px; font-family: Helvetica, Arial, sans-serif">Mobile: +965 66854047</span></div>
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<font color="#000000" style="font-size: 11pt; color: rgb(0, 0, 0)"><b>من:</b> Centrepoint &lt;[email-masked]&gt;<br>
<b>‏‏تم الإرسال:</b> 10/شعبان/1444 04:01 م<br>
<b>إلى:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>‏‏الموضوع:</b> Re: [#5778446] - Items not as described in site</font>
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<div dir="ltr">Hi Shaikhah,</div>
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<div><span rel="tempredactor" dir="ltr" style="">Thank you for getting in touch with Centrepoint. </span></div>
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<span dir="ltr" rel="tempredactor" style="">​</span><br>
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<div><span dir="ltr" rel="tempredactor" style="">We sincerely apologize for any inconvenience caused.</span></div>
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<div><span rel="tempredactor" style="">We would be happy to help you. However for us to check and investigate, we would need some more information. </span></div>
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<div><span rel="tempredactor" dir="ltr" style="">Please provide us with the order id in which you ordered the items you wish to return due to wrong description.</span></div>
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<div><span rel="tempredactor" style="">Looking forward to hearing from you.</span></div>
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<div style="margin-top:0px; margin-bottom:1rem; box-sizing:border-box">Thank You,<br style="box-sizing:border-box">
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5778446