Subject: Ticket Assigned - Conversation with Sama
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 15:33:21 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Sama Sama                    Hi           07:18 PM, 02nd Mar                     Sama                    Help           07:20 PM, 02nd Mar                   Mohammad                   Good Evening Sama, Thank you for contacting Max, This is Khalid, How may I assist you today?           07:20 PM, 02nd Mar                     Sama                    I made an order, it said 'Out for Delivery' like 2 hours ago and I still haven't received any messages or anything from a Delivery person           07:21 PM, 02nd Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           07:22 PM, 02nd Mar                     Sama                    Okay           07:22 PM, 02nd Mar                   Mohammad                   Thank you for your patience.           07:23 PM, 02nd Mar                   Mohammad               
     We have checked and found that your order is out for delivery today.           07:24 PM, 02nd Mar                   Mohammad                   We would request you to kindly make sure that your contact number is active to avoid any delay.           07:24 PM, 02nd Mar                     Sama                    Ok           07:24 PM, 02nd Mar                   Mohammad                   Is there anything else I can assist you with?           07:26 PM, 02nd Mar                     Sama                    Um when is it estimated to arrive?           07:27 PM, 02nd Mar                   Mohammad                   Our delivery team delivers the order till 10PM.           07:31 PM, 02nd Mar                   Mohammad                   If you do not receive the order till 10 you can contact us again and we will do the needful for you.           07:31 PM, 02nd Mar                     Sama                    Ok           07:31 PM, 02nd Mar                   Mohammad                   It 
 was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           07:32 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5780062