Subject: New Reply Received - Product information
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 15:25:58 +0000 (UTC)

Hi Mohammad Khalid,  The customer has responded to the ticket.  Product information  Ticket comment <div dir="auto">Dear Sir,<div dir="auto">        As l am a working woman I cudnt get time to visit the store.  So I will be presenting the product to the nearest store as soon as possible.  </div>
<div dir="auto">Thanking you,</div>
<div dir="auto">Shani Rajan </div>
<div dir="auto">0569626386</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 24 Feb 2023, 13:19 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 5691548</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
<div dir="ltr">
<span>-</span>-</div>
<div dir="ltr">Mohammad Khalid : </div>
<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div dir="ltr">
<div dir="ltr">Hi Shani,<br><br>Thank you for your patience.<br><br>We sincerely apologize for any inconvenience caused.</div>
<div><br></div>
<div dir="ltr">We are contacting you regarding your issue for the baby clothes for the order id 9401338014. We would like to inform you as we have been notified by the team that we are out of stock for this item, unfortunately will not be able to replace. </div>
<div dir="ltr">​</div>
<div dir="ltr">We request you to please visit nearest store &amp; get this checked with store team. They will physically check the item &amp; suggest further.</div>
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<div dir="ltr">We thank you for your shopping and cooperation with us.</div>
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<div dir="ltr">Feel free to get in touch with us for further assistance.</div>
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<div style="margin-top:0px;margin-bottom:1rem;box-sizing:border-box">Thank You,<br style="box-sizing:border-box"><span>Babyshop </span>Support Team</div>
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</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5691548