Subject: Ticket Assigned - Conversation with Allan
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 02 Mar 2023 12:56:40 +0000

Hi Mohammad Khalid,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Allan Allan                    This is not my shukran account           04:24 PM, 02nd Mar                     Allan                    Hi           04:26 PM, 02nd Mar                     Allan                    Wrong shukran account registered           04:26 PM, 02nd Mar                   Mohammad                   Good Evening Allan, Thank you for contacting Max, This is Khalid, How may I assist you today?           04:27 PM, 02nd Mar                     Allan                    What does the number below the shukran means?           04:28 PM, 02nd Mar                   Mohammad                   Kindly allow me a moment to check the details for you.           04:29 PM, 02nd Mar                     Allan                    Ok           04:29 PM, 02nd Mar                     Allan                    I think I got the wrong shukran account           04:2
 9 PM, 02nd Mar                   Mohammad                   Thank you for your patience.           04:31 PM, 02nd Mar                   Mohammad                   We have checked with your email id [email-masked] and found the shukran card linked with it 1800000472967234           04:31 PM, 02nd Mar                   Mohammad                   Kindly confirm us the same.           04:32 PM, 02nd Mar                     Allan                    Yes           04:32 PM, 02nd Mar                     Allan                    Hi           04:34 PM, 02nd Mar                     Allan                    It is showing error when I add my voucher number           04:34 PM, 02nd Mar                   Mohammad                   Could you please share with us the error screenshot for the same.           04:37 PM, 02nd Mar                     Allan                    Ok           04:38 PM, 02nd Mar                     Allan                             04:39 PM, 02nd Mar                   
 Mohammad                   Thank you for sharing the screenshot           04:42 PM, 02nd Mar                   Mohammad                   We request you to kindly use the shukran number 1800000472967234 which we shared with you.           04:43 PM, 02nd Mar                     Allan                    Which number should I type           04:45 PM, 02nd Mar                     Allan                    ?           04:45 PM, 02nd Mar                   Mohammad                   This number 1800000472967234           04:46 PM, 02nd Mar                     Allan                             04:46 PM, 02nd Mar                   Mohammad                   We have checked and found that this 1800000472967234 shukran card number has already been linked with our account.           04:50 PM, 02nd Mar                     Allan                    Ok           04:50 PM, 02nd Mar                     Allan                    But I want to add my voucher no           04:51 PM, 02nd Mar               
       Allan                    Or is it already added?           04:51 PM, 02nd Mar                   Mohammad                   If you want to use the voucher you have to apply it in the apply voucher section at the time of checkout.           04:52 PM, 02nd Mar                     Allan                    Oh ok           04:53 PM, 02nd Mar                   Mohammad                   Is there anything else I can assist you with?           04:55 PM, 02nd Mar                     Allan                    No Ty           04:55 PM, 02nd Mar                   Mohammad                   It was a pleasure to assist you. Thank you for shopping with Max.  Have a wonderful day.           04:56 PM, 02nd Mar                     Allan                    Same to u           04:56 PM, 02nd Mar                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/5779091